Our Commitment to Security

At ChatBiz, we prioritize the security and privacy of your organization's data. Our platform is built with enterprise-grade security at its core.

Data Protection

Your data is encrypted both in transit and at rest using industry-standard encryption protocols. We implement multiple layers of security to ensure your information remains protected.

Access Control

Our role-based access control system ensures that users can only access the information they're authorized to see. Departmental isolation prevents unauthorized cross-department data access.

Compliance

ChatBiz is designed with compliance in mind, helping organizations meet their regulatory requirements while maintaining efficient knowledge management.

Data Handling Practices

Data Storage

All your data is stored in secure, enterprise-grade databases with regular backups. We implement strict access controls and monitoring to protect against unauthorized access.

Data Processing

Your data is processed securely within our infrastructure. We never share your data with third parties without your explicit consent.

Data Retention

We maintain clear data retention policies that align with industry best practices and regulatory requirements. You control how long your data is stored.

Data Portability

We provide tools for exporting your data in standard formats, ensuring you maintain ownership and control of your information.

Encryption & Security Measures

Transport Layer Security

All data transmitted between your browser and our servers is protected using TLS 1.3, ensuring secure communication.

Database Encryption

All sensitive data is encrypted in our databases using AES-256 encryption, protecting your information at rest.

Authentication

We implement secure authentication mechanisms, including support for single sign-on (SSO) and multi-factor authentication (MFA).

Vulnerability Management

Regular security assessments and penetration testing help us identify and address potential vulnerabilities.

Compliance Standards

GDPR Compliance

Our platform is designed to help organizations meet GDPR requirements, including data subject rights management and privacy by design principles.

Information Security

We follow industry best practices for information security management, ensuring your data is protected according to established standards.

GDPR Compliant

SSL Secured

Data Protection

Best Practices

Departmental Information Security

ChatBiz ensures perfect information security between departments through several key mechanisms:

Role-Based Access Control

Our granular permission system ensures users can only access information relevant to their role and department.

Departmental Isolation

Knowledge bases are compartmentalized by department, preventing unauthorized cross-department data access.

Access Auditing

Comprehensive audit logs track all access to sensitive information, ensuring accountability.

Selective Sharing

Administrators can selectively share specific knowledge between departments when appropriate, maintaining control.

Have Questions About Security?

Our team is ready to address any security concerns or questions you may have about ChatBiz.

Contact Our Security Team